Frequently asked, plus
some pro-tips for maintaining
healthy flowing drains

Drainage Experts Queenstown

How often should I service my Austin or Oasis septic tank?

The frequency of servicing your Austin or Oasis septic tank depends on the level of usage and household size. Generally, it’s recommended to service your septic tank every 6-12 months. For larger households or those with higher water usage, more frequent servicing may be necessary to ensure optimal performance and prevent potential issues. Regular maintenance helps to prolong the life of your septic system and avoid costly repairs. For personalised advice, consider consulting Flomac who can assess your specific situation.

How much will unblocking my drain cost?

The cost of unblocking a drain can vary depending on several factors, including the type and severity of the blockage, ease of access, and the equipment required. Most of our jobs fall below $500. Some blockages are easier to clear than others, which can influence the overall cost. Please contact Chris at Flomac for a chat around costs.

Can you repair my damaged pipe that you found while unblocking the drain?

While I specialise in unblocking drains, I do not handle pipe repairs directly. However, I can recommend a trusted drainlayer or plumber who can expertly repair the damage. I will also provide them with detailed information, including pipe locations, depth, and photos if needed, to ensure a smooth and efficient repair process.

Can your camera go in my fresh water pipe?

Unfortunately, my camera equipment is primarily used in sewer pipes, making it unsafe for use in fresh water pipes. However, I can recommend local professionals in the Southern Lakes who specialise in locating fresh water leaks and can provide the necessary services to address your needs. Contact Chris at Flomac for more information.

Can you do urgent work after hours work?

Yes, I am available for urgent work after hours, including weekends, public holidays, and evenings after 5:00 PM. Please note that this service incurs an additional fee of $150.

Can you work with my plumber / other trades?

Absolutely! I regularly collaborate with various local trades in Queenstown and the surrounds on different sites throughout the area, ensuring seamless coordination and efficient project completion.

What’s the biggest diameter pipe you can unblock or camera?

The maximum diameter my equipment can effectively inspect or unblock is 150mm. For larger pipes, I recommend and collaborate with other local suppliers that have the necessary equipment to handle bigger drains.

Can you ever not unblock a drain?

Yes, there are instances where a drain cannot be unblocked. This can occur due to access issues or if the line is too heavily blocked and needs replacement. In such cases, I will discuss the available options with you to find the best solution.

How soon can you be here?

I prioritise work based on urgency and usually can be there within 48 hours. As a solo operator, I strive to accommodate urgent requests as quickly as possible to provide timely assistance.

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non-urgent job now

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Servicing the Southern Lakes region
Phone Chris: 0210 238 3065
Email: info@flomac.co.nz